Servicenow Scripted Rest Api Get


Next, we'll create a regular ServiceNow table to be referenced by users and/or other applications. Previously I blogged about using PowerShell with the Pure Storage FlashArray to enable scripting of common tasks like provisioning or snapshotting. ServiceNow Documentation The rest message should be sent with the fields below Example Business Rule Script for Attachment. Get your API Key from the Manage App page. Customize a REST resource's formats By default, the REST module supports json and xml. In that post I showed how to use SSH to run Purity operations, but with the introduction of the REST APIs (fully available in 3. You can also learn more about REST APIs on our REST vs SOAP page. By combining PowerShell Invoke-WebRequest and ServiceDesk’s REST API you can do all kinds of cool things like open and close tickets or even pull info out of a ticket and perform some automated tasks. There are several custom scripts available for interacting with a REST API. The following describes the general procedure for using the Apps Script API to execute Apps Script functions: Step 1: Deploy the script as an API executable. He set up a Scripted REST API that returned about 200 records in a JSON object, total payload was ~36k. Get All Incidents in Service Now - Technical Documentation - Support - Juniper Networks. We've created a simple script for any ServiceNow user to integrate performance monitoring data using AppNeta's REST API. Calling the REST API from an app: Quickview inline dialog app. To help achieve your business goals, the Ads API provides the following suite of tools: Objective-based campaigns, Analytics, and Targeting. In this post, you will add routing, controller, and database logic to handle an HTTP GET request on an "employees" API endpoint. We're very excited to announce that our REST Query API is now available. I have googled my way through the internet searching for one working example of a script task in SSIS, that loads data into a table from an REST API. To get started, you'll want to create a new "Script Include" in ServiceNow and create a class extending AbstractAjaxProcessor. How do you send Splunk search results to a ServiceNow table? 1 Answer. Planning a new weather app? Looking for free or premium weather API that can power your apps? Here is a list of 7 different Weather Forecast API that you can use in your apps. With the release of Cisco’s ASA REST API, you now have another light-weight, easy-to-use option. ipify API is a simple public IP address API, easy enough to integrate into any application in seconds. A couple of weeks ago I was looking at a way to find the Calendar Events of an Office365 shared mailbox using PowerShell. Gain even more capabilities that go beyond scripting by leveraging one API to manage your complete lifecycle of HPE Gen9 and Gen10 servers—iLO RESTful API. The best way to do code testing is by using Test-Driven Development (TDD). Define scripted REST API headers to control which headers the API accepts and can respond with. In this blog, let's explore the easy way to get a current user group collection through REST API in jQuery. System properties are a great way to add options to your system and keep people (including yourself) from having to make modifications to back-end code later on. code you distribute to your customers). vs-rest-api. Repository and REST service for Web 2. In this case additional HTTP request may be needed to get information available under the link. Getting Started with REST APIs. How to get all items in a view using REST API. You can search for a variety of content; including books, movies, podcasts, music, music videos, audiobooks, and TV shows. If you are new to REST APIs check out our Getting started with REST page. To get started, read the reference documentation: Jira Server platform REST API. Databricks has two REST APIs that perform different tasks: 2. Calling the REST API from a script: Graphing image links. So, You still have an opportunity to move ahead in your career in ServiceNow. While still designed to be consumed by programs or scripts, REST APIs have a much less rigid structure. ServiceNow REST APIs support Basic Authentication and OAuth 2. It is designed to help developers build data-driven client applications quickly and easily. It instructs the server to transmit the data identified by the URL to the client. and you cannot call a global Glide API in a scoped application. One of the main reasons to adopt REST is the simplicity of the API, compared to the juggling of formats required to send and receive SOAP messages. Let's get to it then! The aim of this article is to. -Tenant should be the tenant name, -type should be the type of object you are trying to return. The same code will work fine in both SharePoint 2016 as well as SharePoint 2013. Despite reading my post on authenticating with vCenter 6. Being able to get and send data within a PowerShell script enables them to be NOT static. It will output the results to. The operations supported by each API are identical: the six basic operations of Query, Invoke, Create, Read, Update, and Delete; and the data you can access through each API is the same. ServiceNow Script Debugger. The API will specify which method to use: m ost APIs use GET, however some APIs, such as Infusionsoft, use POST for certain queries. If you now double-click the original REST Service we defined for Twitter and select the WADL-Content tab, you will get the following: Voila! A nicely defined and formatted WADL for the Twitter search API! Just as for a REST Service originating from a WADL we can now generate both code and documentation for the service as shown above. A Visual Studio Code (VS Code) For example if you want to make a simple GET request. Open your Visual Studio - click on File -> New Project -> Select Web template -> choose ASP. Crucially, the GET does not modify anything, or at least it isn't supposed to. Step 4: Make an API call from ServiceNow. There are many ways in which such web services can be organized and many formats in which you can pass it data and then get other data back. The Roll20 API Script Forum. py file and create the following python script in the same folder. REST API in ServiceNow This part the for the scripted rest has to define name_s­pace, api_id. Test our inbound SMS API and register for a API key today. Oracle, MySQL, Flat File). What I'm wanting to do: We want to log a new incident ticket. The script is executed in the global context, so it can refer to other variables and use jQuery functions. Your integration can allow searching, viewing, updating and creation of data in the external data source. Tools & Utilities > Developer Tools > REST API > Getting Started > Python. Instead of spinning up a new browser tab, typing into a slick user interface and clicking buttons, I reach for a tool and think carefully about data and endpoint paths. The script also optionally queries the api and exports the returned data into a JSON file which I'm half tempted to use as the Power BI data source rather than querying the API directly since there's so many hoops to jump through. Create a scripted REST API resource. When an entry object is no longer needed, the client issues a DELETE request to remove the entry. ServiceNow REST APIs support Basic Authentication and OAuth 2. This is a basic example which can be customised to get information from other ServiceNow tables. As with the previous step, you can manage the JSON text as a file, rather than writing it directly into the script. Muuuuch longer version This is based on a problem a coworker (and sometimes cohost) saw yesterday. User Workstation: A linux or Mac with curl. PATCH is used for **modify** capabilities. S Mindmajix ServiceNow instructor-led course is the best one, I have attended by far. This is the first video of "Back to Basics using Baby Steps" series. This is where scripts tend to show up first and where discussion happens about scripts that are being written or need changes. Support for both Direct Web Services and Scripted Web Services. The Wiki's API Script index. In the documentation of the Denodo Platform you will find all the information you need to build Data Virtualization solutions. We are currently setting up Cherwell, our consultants have said to use these forums to get documentation for API, I've contacted Cherwell themselves and they point me straight here. Does anyone know how to do this via a table API rest call?. Initially, we have to obtain the current SharePoint user group they belong to, which can be achieved using the SharePoint 2013 REST API. PHP's file_get_contents function lets you easily fetch a URL and return the contents as a string. In this case additional HTTP request may be needed to get information available under the link. I have googled my way through the internet searching for one working example of a script task in SSIS, that loads data into a table from an REST API. Calling the REST API from an app: Quickview inline dialog app. Home; SOAP API; Dashboard. As someone writing a REST API client/server, it's great to see another's perspective on design. When I get unexpected or no responses in a rest api, it usually turns out to be an acl somewhere. Provide the following: Description for the notification recipient. Calling from Client Apps. Create or open an Apps Script project with the functions you want to use in the Apps Script editor. This is a simple public JSON API that supports all of the various HTTP verbs and mocks the results. vs-rest-api. This tutorial shows you how to use JAVA to leverage JSON data categorically from a REST API, and parse a URL object as a JSON object using SimpleJSON. For this blog post, I’m going to focus on the Full Text Search (FTS) API. MY MAJOR TAKEAWAY IS THAT REST CALLS USE RAM. From Wiki Archive. It seems more targeted toward single requests (i. We’ll be using JSONPlaceholder as a REST API for the examples. and in the links u posted there is no where written how to use rest api. All the required parameters are passed to the REST API. xsd; Examples using cURL and python; IEM Command-Line Interface; Other APIs Other APIs. NET Web API Create ASP. So far with no luck - it seems that everyone agree that it can be done using a script task, but it's apparently one of the best kept secrets. For example: OWNERID. Anton Karneliuk Uncategorized July 16, 2019. The following topics provide details about the BMC Remedy AR System REST API. Standalone. Yahoo has lots of stock market data, and you can get full access to it by following this tutorial!. How to make REST calls in PHP. This is a POST API where you need to authenticate using Basic Authentication and pass in the post body a number of fields or data which are like incident's short description, description, assignment group, priority (P1, P2, P3 etc), category, sub-category, comments etc. Please look at HTTP Request Templates on how HTTP based integrations can be done. 67, at moment of writing) there is new command rest that allows to call any azure REST API with just one command: az rest -m get -u. Using JFrog CLI. Let us suppose and incident has been created using Serviceno, how to integrate ServiceNow with JIRA so that same incident is updated in onsite JIRA server(not cloud) and further if any updates made on JIRA end should also reflect on servicenow. These loosely defined design philosophies are usually grouped under the term REST (Representational State Transfer), making REST API the term most commonly used for non-SOAP web services. To access the Rest API from you Powershell you can use a personal access token or use OAUTH token provide in the build. If you're running Fuji you can actually skip this step and go straight to the Script Include, as the new RESTMessageV2 API in Fuji doesn't require a REST Message database record. In recent years REST (REpresentational State Transfer) has emerged as the standard architectural design for web services and web APIs. A Truly Simple Stock API I would have thought that stock quote API's would be everywhere. What is the correct way to do this? One of the main differences between RESTful and other server-client communications services is that any session state in a RESTful setup is held in the client, the server is stateless. And doing this with the Azure API is actually pretty easy, once you get passed the authentication part. 0 style tagging of content is available. Note: One should have basic knowledge of ServiceNow Orchestration and REST. Select a table in REST API Explorer. The REST API provides a way for third parties to connect to a PagerDuty account and access or manipulate configuration data on that account. Why Use the DigiCert Services API? DigiCert Services is the API that gives you flexibility to simplify certificate management in a way that works best for your organization. Basics cheat sheet (Ansible, Bash, Postman, and Python) for GET using NetBox and Docker as examples. By combining PowerShell Invoke-WebRequest and ServiceDesk’s REST API you can do all kinds of cool things like open and close tickets or even pull info out of a ticket and perform some automated tasks. Splunk indexes and makes searchable data from any app, server or network device in real time including logs, config files, messages, alerts, scripts and metrics. ServiceNow Attachment Python Sample Code The ServiceNow Attachment Python Sample Code demonstrates how to upload and query file attachments. So we will use Rest API to retrieve the list data from SharePoint online list and then we will do some branding like we will add some css to html elements so that the look and feel will be good. The service provides hosting, online storage, and a general platform for IT service management. ipify API is a simple public IP address API, easy enough to integrate into any application in seconds. Essentially, if you're going to make multiple subsequent PUT or DELETE requests from a PowerShell script (which you'll probably want to do at some point), Invoke-WebRequest is the method to use for those HTTP Verbs. Here we will discuss how we can retrieve list items using Rest API in SharePoint online Office 365. This is important as when we get to our scripted REST web service, we want to be able to change q to refer to other cities as appropriate. Insomnia is a cross-platform GraphQL and REST client, available for Mac, Windows, and Linux. That article discussed the differences between client and server-side scripts. Creating a scripted REST API in ServiceNow. You can also learn more about REST APIs on our REST vs SOAP page. My requirement is when we create a incident in Service now tool i need to get that information in Solman and need to create a CHARM request. Get your API key. Two + 3 = ?. Before I can begin I have to give credit to Jason Petty from ServiceNow who worked on this with me and to Howard Humphrey from OneOK, who was more than generous and helpful in sharing his knowledge with ServiceNow. Servicenow training offered by MindMajix is excellent, and you clear Servicenow certification very easily after attending this training, and also you will get the real time view of the Servicenow. Select the Script tab and, if no script recipients have been defined, click Recipient Configuration. 0 client ID and secret credentials for the sandbox and live environments. $ script:ServiceNowCreds. Crucially, the GET does not modify anything, or at least it isn't supposed to. This approach is by far my preferred and favourite. The API will specify which method to use: m ost APIs use GET, however some APIs, such as Infusionsoft, use POST for certain queries. Otherwise, Google Apps Script provides a quick, cheap and easy way to create simple REST API's and REST Services. Does anyone know how to do this via a table API rest call?. He set up a Scripted REST API that returned about 200 records in a JSON object, total payload was ~36k. Home; Overview; Prerequisites; User Authentication; Hints about BigFix REST API requests; Quick Tutorial; REST API Resources; Schema files BES. NET CLI PackageReference Paket CLI Install-Package ServiceNow. In this post, you will add routing, controller, and database logic to handle an HTTP GET request on an "employees" API endpoint. Step 4: Make an API call from ServiceNow. You can send the request to the API, and in return, you get the response from it. To learn more about the API and practice using the methods, you can either use the API Sandbox or use this guide to make the calls using either a browser or a RESTful addon to a browser. REST API is something we believe to be something big in the future and want to get a head start on figuring it all out. REST API Design: Filtering, Sorting, and Pagination Updated: September 12, 2018 11 minute read API design is becoming a core pillar of API product strategy regardless if the API is public or used internally. RestApiTutorial. - this line makes methods in your script recognisable as endpoints, and is required: 2 - the name of the REST endpoint, which forms part of the URL, in this case doSomething: 3 - configuration of the endpoint, in this case which HTTP verb to handle, and what groups to allow: 4 - parameters which are provided to your method body: 5. By combining PowerShell Invoke-WebRequest and ServiceDesk’s REST API you can do all kinds of cool things like open and close tickets or even pull info out of a ticket and perform some automated tasks. It also introduces support for new capabilities around content management such as workflow and package importing and exporting. The username/password combination dont go with the GET header. The ServiceNow Developer Portal now has a new section for REST API Documentation! This is a great new resource if you're building apps using ServiceNow's REST APIs, and you'll find usable examples including cURL and Python snippets. The SharePoint REST functionality is pretty impressive in 2013. In my opinion, this cmdlet is mainly built to interact with simple web pages or forms - and at times is required to discover form fields and to build body variables to pass back to a REST API. PowerShell has a great built-in commandlet to call REST methods called Invoke-RestMethod. // The script was tested against Agility 9. Deploy the script project for execution by selecting Publish > Deploy as API executable. Step Two: A Tale of Two Tables. The ArcGIS REST API works with any scripting language that can make RESTful web service calls through HTTP and parse the responses. In this blog post I'm going to explain how you can use that Access Token and start communicating with Azure using simple web calls. Start and stop processors, monitor queues, query provenance data, and more. To solve this, I’ve switched to interacting with Azure Table Storage via the Rest API instead. Get All List Level 2013 Workflows Using Power shell in SharePoint Online SharePoint Hosted Apps-OverView Upload a file into document library using REST API in SharePoint 2013 / Online Get Check out Documents from all sites in a site collection Using Power shell in SharePoint Online FREE Microsoft eBook Giveaway On Microsoft Technologies. For example, Zapier uses the JotForm API to connect form submission data with other services. Service Now imports are programming challenges more than casual configuration so one really needs training to understand the environment. Robust methods for reading large amounts of data which adhere to ServiceNow's best practice recommendations. Below is the PowerShell script to retrieve the certificate from the user store and pass it on to the Azure Service Management for authentication. Therefore this project provides a server side scripted REST API for getting all request related information with a single http request. You exchange these credentials for an access token that authorizes your REST API calls. object_attr_by_link – Assumes that for this attribute service-now API returns value/link pair. Muuuuch longer version This is based on a problem a coworker (and sometimes cohost) saw yesterday. Using the Browser to Call API Methods; Using the Browser to Call API Methods. As with many other APIs, you have to register your application in order to receive a key (a 30-second process). When an entry object is no longer needed, the client issues a DELETE request to remove the entry. The Jira REST APIs are used to interact with the Jira Server applications remotely, for example, when configuring webhooks. It was founded in 2004 by Fred Luddy. The Jira Server platform provides the REST API for common features, like issues and workflows. and you cannot call a global Glide API in a scoped application. Extract the Alteon_REST_API_User_Guide. At least one IaaS catalog item to provision. Understanding JSON. debug() method. Goodmorning,I've created a scripted REST API with a post function to let a third party create a kind of incident, I whould like to log messages (inbound and out. I have no previous experience with nexus plugin development and have run into a problem. In this case this API is an application level interface that has an application calling it for AJAX calls exclusively. Scripts are included and run by referencing the file name:. Here we will discuss how we can retrieve list items using Rest API in SharePoint online Office 365. 5 REST APIs, and searching around the internet, one reader was unable to figure out how to use PowerShell to get a list of alerts from the vROPS 6. So we will use Rest API to retrieve the list data from SharePoint online list and then we will do some branding like we will add some css to html elements so that the look and feel will be good. It is not dependent on the xap file. JSON provides data to its corresponding calling function in key, value pairs. See the Thumbnail Services API page for full details. To send alert notifications to a REST API such as ServiceNow, create an alert group using a custom script. A Visual Studio Code (VS Code) For example if you want to make a simple GET request. 0 helps to define the flow to get the access token by which protected resources can be accessed. If you're running Fuji you can actually skip this step and go straight to the Script Include, as the new RESTMessageV2 API in Fuji doesn't require a REST Message database record. The jenkins-rest library is an object oriented java project that provides access to the Jenkins REST API programmatically to some remote API Jenkins provides. As mentioned in my previous post, I have been doing some work with AirWatch’s REST API & at the same time I have been learning Python. If there’s anything you just don’t get or want some help with, email info@brandicted. The Problem. 0 style tagging of content is available. Define available query parameters. ServiceNow can communicate to the external systems SOAP or REST end points with API blocks called SOAP Message and REST Messages. I have a script that checks for differences between what is in the main system and PRTG and will add, delete and modify devices and their properties in PRTG to match the current data in the main system. This class begins with client‑side scripting and transitions to server‑side scripting. Define scripted REST API headers. The VSTS Rest API let you access and change information in your projects. REST API Design was defined by Dr. Introduction. If you want to get data out of any table, you can get it via direct web services, using basic auth data retrieval, having it pushed to a client, […]. As the xM API is built out and new features are added to xMatters, endpoints may be enhanced to accept more parameters or return more fields in response options. i want the process how to use "RESt api" in service-now to get data from service-now into splunk. There you go! You've now authenticated with SNOW REST APIs, queried a list of open incidents and even created an incident automatically. You will know how API web-service interacts with back-end database. ServiceNow Script Debugger. Communication with APIs enable. Robust methods for reading large amounts of data which adhere to ServiceNow's best practice recommendations. map – Use “map” dictionary defined for attribute and send corresponding values assuming that value from service-now is a key for “map” dictionary. I have a script that checks for differences between what is in the main system and PRTG and will add, delete and modify devices and their properties in PRTG to match the current data in the main system. Hey Everyone! Today, in this post i will show you how can we display list data in a grid using Rest API in SharePoint Online, 2013 and 2016. This is a simple public JSON API that supports all of the various HTTP verbs and mocks the results. Parameter Type Required Description; start_time: string: false: Start time for filtering, returns records created after given time. Is there a way to disable this restriction? For now as a temporary workaround, I converted the request into a POST. For example, if you want to consume a REST based API that has many different API calls, you would traditionally have to create several REST Message records within the ServiceNow platform. com is dedicated to tracking REST API best practices and making resources available to enable quick reference and self education for the development crafts-person. PagerDutyProvisioning: Handles the creation of objects in PagerDuty from ServiceNow, or in the case of users, finding existing ones that match analogous ones in ServiceNow. The tutorial consist of mainly 2 parts. As someone writing a REST API client/server, it's great to see another's perspective on design. This API is currently on version 1. Adding deploy keys for multiple projects. One thing you might add to the API server tutorial is a mention of batch operations. Previously I blogged about using PowerShell with the Pure Storage FlashArray to enable scripting of common tasks like provisioning or snapshotting. Basics cheat sheet (Ansible, Bash, Postman, and Python) for GET using NetBox and Docker as examples. Copy the "ServiceNow Script" example. "The logic and decision-making behind the PowerApps solution goes much deeper than a simple “hours vs. A Visual Studio Code (VS Code) For example if you want to make a simple GET request. Simplified API which closely mirrors ServiceNow's Direct Web Services API documentation. (Service-now in 2011) is an American cloud computing company with its headquarters in Santa Clara, California. API Type Description; Public Web Services API Directory: Workday offers an open, standards-based SOAP API for programmatic access to our On-Demand Business Management Services. Make an Authenticated API Request in PowerShell. I've created the API Get request shown above with the TaskId parameter, and successfully tested with appropriate results as above. The simplest call you can make is to just provide the URL. ServiceNow API Example in PowerShell. To help achieve your business goals, the Ads API provides the following suite of tools: Objective-based campaigns, Analytics, and Targeting. Included scripts can have some impact on the current page. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. In this article, you will learn about list item operations in SharePoint 2016, using REST API. He set up a Scripted REST API that returned about 200 records in a JSON object, total payload was ~36k. Every time an Azure Service Health alert fires, it calls a webhook through ServiceNow's Scripted REST API. ServiceNow Documentation The rest message should be sent with the fields below Example Business Rule Script for Attachment. We'll discuss both the art and science of creating REST Web services. Support for both Direct Web Services and Scripted Web Services. You can define service endpoints, query parameters, and headers for a scripted web service API, as well as scripts to manage the request and response. The API key may be attached to each request in one of the following way: passed in as a "key" parameter; passed in as a username with a random password via HTTP Basic authentication; passed in as a "X-Redmine-API-Key" HTTP header (added in Redmine 1. When we test an API, we deal with the stuff under the covers -- JSON, XML, REST, and. API methods implement direct listing from and control of database tables via SOAP requests. So, here are the things I did.  In Geneva however, ServiceNow introduced Scripted REST Apis. The iLO RESTful API uses the basic HTTP operations (GET, PUT, POST, DELETE, and PATCH) to submit or return a JSON formatted resource to or from a URI on iLO 5. If you're still on Eureka or want to keep the integration. I have previously written about working with the ServiceNow API, and I've continued to use it since my last post on the topic. Options: -h, --help show this help message and exit-c CONNECT, --connect=CONNECT. … Continue reading REST Calls from ServiceNow Workflow. This is an effort to simplify the complex "sounding" concepts. In this post i am going to explain about REST services testing in load runner by this How to Create a Script for a REST API in Load runner post you will get good knowledge about rest service testing. Despite reading my post on authenticating with vCenter 6. The ServiceNow Developer Portal now has a new section for REST API Documentation! This is a great new resource if you're building apps using ServiceNow's REST APIs, and you'll find usable examples including cURL and Python snippets. I also can't help but notice that you were probably the one providing the REST API examples in the OrionSDK Documentation, "swis://tdanner-dev. I've created the API Get request shown above with the TaskId parameter, and successfully tested with appropriate results as above. Crucially, the GET does not modify anything, or at least it isn't supposed to. This should lead you to understand where you need to code in ServiceNow, then you can look at JIRA's REST API to work out how to do it. The REST API is officially supported in vCloud Automation Center 6. All resources and operations exposed by the ArcGIS Services portion of the REST API are accessible through a hierarchy of endpoints for each GIS service published with ArcGIS Server. To access Azure REST methods, you will need to have access to subscription with Azure AD App Registration. 0 style tagging of content is available. Datetimes are returned in user's local time zone in the MM/DD/YYYY HH:MM:SS format. [SOLVED] Double quotes in csv file causing action script failure. This is a basic example which can be customised to get information from other ServiceNow tables. The API will specify which method to use: m ost APIs use GET, however some APIs, such as Infusionsoft, use POST for certain queries. It will output the results to. Tip: Create Scripted REST API in servicenow and consume it in PowerShell Posted 19th July 2018 Chen V In this blog post let me walk through the simple steps to create a "Scripted REST API" which simply prints the hardcoded values. Begining with the Geneva release, the Client REST API have a security setting to avoid Cross-Site Request Forgery (CSRF) attacks. Download PowerShell script for creating list; Introduction. Doing multiplication with a scripted REST API. Two + 3 = ?. Begining with the Geneva release, the Client REST API have a security setting to avoid Cross-Site Request Forgery (CSRF) attacks. In this article, I want to get into more detail with client scripts. Adding new notes to a request, editing, deleting and viewing existing notes. The API key may be attached to each request in one of the following way: passed in as a "key" parameter; passed in as a username with a random password via HTTP Basic authentication; passed in as a "X-Redmine-API-Key" HTTP header (added in Redmine 1. Example #1: My Managed Projects. And that's it! You no longer need to make a request to the token endpoint to get an access token. By combining PowerShell Invoke-WebRequest and ServiceDesk’s REST API you can do all kinds of cool things like open and close tickets or even pull info out of a ticket and perform some automated tasks. The LogicMonitor REST API will allow you to programmatically query and manage your LogicMonitor resources: dashboards, devices, reports, services, alerts, collectors, datasources, SDTs and more. ServiceNow Web Service : REST API and Javascript. The user can set only clientId and clientSecret values. ServiceNow supports a proper REST API. Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. Freshservice's APIs belong to the REpresentational State Transfer (REST) category. A RESTful api is a common approach to creating scalable web services. User must have the rest_service role.